Contact Us
Postal Address
PO Box 31391
Braamfontein
2017
Client Service Call Centre
Tel: 011 703 3010 or Toll-free: 0800 003 149
Fax: 011 381 2399
E-mail: afrox@mhg.co.za
Website: http://www.afroxmed.co.za/
Hospital Pre-authorisation/Qualsa
Tel: 0861 888 302
Metropolitan Health Group/KPMG Fraud Hotline
Toll-free: 0800 200 564
E-mail: audit@mhg.co.za
Chronic Medicine Enquiries and Authorisations:
Direct Medicines
Tel: 0861 444 405
E-mail enquiries for:
Accounts and statement queries: DM.AccountQueries@dirmed.co.za
Authorisation queries: DM.DataVerificationQueries@dirmed.co.za
Non-deliveries and other general queries: DM.GeneralQueries@dirmed.co.za
Chronic Medicine queries: direct.medicine@dirmed.co.za
Emergency Rescue Services (Ambulance Transportation & Authorisations):
Netcare 911
Toll-free: 082 911 for:
Ambulance Transportation and Authorisation
Rape Crisis Centre
Medical Advice
Tel: 011 254 911 for:
Travel Advice Ambulance claims enquiries
E-mail: info@netcare911.co.za
Website: http://www.netcare911.co.za/
HIV/AIDS Assistance Programme:
Aid for AIDS
Tel: 0860 100 646
Fax: 0800 600 773
E-mail: afa@afadm.co.za
Website: http://www.aidforaids.co.za/
Hospital Pre-authorisation/
Qualsa
Tel: 0861 888 302
Qualsa
Tel: 0861 888 302
